Why is my order not showing?

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• How do I cancel an order? (once it has been shipped)

  Once the order is fulfilled and the consignment leaves our warehouse, the order can’t be canceled.

• How do I check the current status of my order?

  You can review the status of your orders through the tracking ID shared with the customer through email or on your account page on our website or mobile app If your order has been shipped and you are still unable to see the order status through the ...

• How do I cancel an order? (before it has been shipped)

  Customers can write to us for cancellation of order by filling this form. Please note that you cannot change the address once the order is shipped.

• How can I change the address or phone number in Order?

  If you wish to change the shipping address or phone number, please fill out the Contact Us form here. Please note that you cannot change the address once the order is shipped.

• What if I used coupon codes, gift cards, or reward points for payment, and I must cancel my order?

  Coupon codes are intended for one-time use only and shall be treated as used even if you cancel the order. In case you applied a Coupon code to the order and the order is canceled, you have to fill out the form here.