My order has been shipped. Now, how can I track it?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company processing it.
You can visit the 'My Orders' section to track your order once it is shipped. In rare cases, the courier takes up to 12 hours to activate the link, so kindly try after the mentioned period.
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My order will be partially shipped. What does this mean?
Don't worry! This just means that some parts of your order are in the pre-order category, and they will be shipped separately upon receipt of the store from OEM. The lead time for the pre-order category is normally 3-4 weeks.
Can I order a product that is Out of Stock?
No, you cannot order an ‘Out of Stock’ order normally. Products listed as “Out of Stock” are available for sale under the pre-order category through customer support. You have to reach out to the customer support link available on the portal. Lead ...
How do I know that my order is confirmed?
Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered, and the shipping address. In addition, you will receive an email confirming your order details. You will also be ...
Are there any hidden charges (Octroi or Sales Tax) when I order on ThinkRobotics?
No, there are no hidden charges, such as sales tax, octroi, etc., when you order on ThinkRobotics.
Do I have to have an account to place an order at ThinkRobotics?
No, you do not. You can place an order as a guest by providing your email address or phone number for correspondence. However, we highly recommend that you create a ThinkRobotics account. You will be able to rate and review products, accumulate ...