Can I order a product that is Out of Stock?
No, you cannot order an ‘Out of Stock’ order normally.
Products listed as “Out of Stock” are available for sale under the pre-order category through customer support.
You have to reach out to the customer support link available on the portal.
Lead time for the pre-order category is 3-4 weeks from the date of the confirmed order.
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What does 'Out of Stock' mean?
Out of stock means the product currently needs to be made available in the ThinkRobotics warehouse. However, you can use the 'Notify Me when back in stock' tab on the product page to be notified when the product is back in stock. All you have to do ...
How do I know that my order is confirmed?
Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered, and the shipping address. In addition, you will receive an email confirming your order details. You will also be ...
My order will be partially shipped. What does this mean?
Don't worry! This just means that some parts of your order are in the pre-order category, and they will be shipped separately upon receipt of the store from OEM. The lead time for the pre-order category is normally 3-4 weeks.
Are there any hidden charges (Octroi or Sales Tax) when I order on ThinkRobotics?
No, there are no hidden charges, such as sales tax, octroi, etc., when you order on ThinkRobotics.
My order has been shipped. Now, how can I track it?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company processing it. You can visit the 'My Orders' section to track your order once it is shipped. In rare cases, the courier ...